Last Christmas I told my mom to get an XSHOT as one of my gifts. If you don’t know already, an XSHOT is a digital camera accessory that makes it easier to take pictures of yourself with friends (or alone). Basically it is a telescoping pole that you can extend away from you to make sure everyone, or thing, fits in the shot. You can check it out by clicking the ad in my sidebar.

Anyways, I use the thing practically everyday, till I had a little mishap memorial day weekend. Apparently I was a little to rough with it and actually over extended one of the links causing it to break into two pieces.

My Broken XSHOT

I decided to send off a quick note to XSHOT to let them know that I LOVE their product, but accidentally broke it. I really didn’t think they would do anything about it since the product is over 6 months old, not to mention that it was my fault in the first place.

Low and behold, they were gracious enough to send me a new one as long as I sent the broken one back.

I just wanted to give them a public shoutout for great customer service…. something you don’t get very often now-a-days.